When a Child Leaves Your Program
If a child or family leaves your program, you can mark them as inactive in Rayz Kidz instead of deleting them. This removes them from your active view while keeping their data saved in your account.
Their records, including daily logs, photos, observations, and history, will remain available if you need them later for reporting, inspections, or reactivation.
Watch the video tutorial or see the step-by-step instructions below.
Deactivate a Child
Use this option when one child leaves your program, but the family may still have another child enrolled.
Steps
Go to the Home tab.
Select the child.
Tap See Profile.
Tap the Edit button in the top right corner.
Select Deactivate Child.
Confirm your selection.
What happens next
The child will no longer appear in your active roster.
The child’s data will remain saved in your account.
The family will still have access to that child’s information and photos.
Deactivate a Family
Use this option when the entire family has left your program and no children from that family are currently enrolled.
Steps
Go to Family Profiles.
Select the family.
Tap the Edit button in the top right corner.
Select Deactivate Family.
Confirm your selection.
What happens next
The family will no longer appear in your active view.
The family’s data will remain saved in your account.
The family will still have access to their child’s information and photos.
Generate Reports for Inactive Children
If a child has left your program, you can still generate reports for them when needed, including for licensing or inspections.
Steps
Open the menu bar.
Expand Program Tools.
Select Reports.
Choose the report you want to generate.
Turn on the toggle for Include Inactive Children.
Select the inactive child from the dropdown list.
Generate the report.
Reactivate a Family
If a family returns to your program, you can reactivate them at any time.
Steps
Go to Family Profiles.
Select the family.
Tap the Edit button in the top right corner.
Select Reactivate Family.
Reactivate a Child
If a child returns to your program, you can reactivate them and continue using their existing profile.
Steps
Open the family’s profile.
Select the child.
Tap the Edit button in the top right corner.
Select Reactivate Child.
Important Note
Deactivating a child or family does not delete their information.
All records stay saved in Rayz Kidz, and families will still be able to access their child’s data and photos even after they are marked inactive on your side.